Lessons in Leadership: Learning, Growth, and Paying It Forward

I remember my first real leadership opportunity – I was far from exceptional. I made mistakes, second-guessed myself constantly, and learned that true leadership isn't about appearing strong, but about being honest about my vulnerabilities.

Learning Through Experience

Lessons from Challenges
Some of the most valuable lessons come from moments of uncertainty. Whether it’s navigating a complex project, adjusting to shifting priorities, or learning from mistakes, each experience has shaped the way I approach leadership. I’ve learned that being open about challenges—not just successes—builds trust and resilience within a team.

The Value of Mentorship
I’ve been lucky to learn from mentors who shared their perspectives, asked tough questions, and encouraged me to step outside my comfort zone. I try to pay that forward by making time for others, whether through structured mentorship programs or simply being available for a conversation — thorugh Ladies that UX programme or on ADPList.

Staying Curious
The best leaders I’ve worked with are those who stay curious—who ask questions, embrace change, and seek to understand rather than assume. I try to bring that mindset into my work every day, whether through learning new skills, listening to different perspectives, or experimenting with new approaches to problem-solving.

Leadership as a Shared Effort

Empowering Teams
Leadership isn’t about directing—it’s about enabling. Encouraging teams to set their own goals, make decisions, and take ownership of their work leads to stronger, more motivated teams. I’ve seen how giving people the space to grow creates a sense of shared responsibility and pride in what we build together.

Creating Inclusive Spaces
The best ideas come when everyone has a voice. I try to foster an environment where people feel comfortable sharing their perspectives, knowing that their input matters. Small habits—like actively listening, asking for feedback, and making space for quieter voices—can have a big impact on team culture. I remember someone in my team never having a say and telling me he felt more part of the team since I had joined, a moment I still feel very proud of. Or having a dev member jump in on a copy meeting, given he had such great ideas on pedagogical and fun copy tone for our brand, something I found after a casual talk.

Balancing Structure and Flexibility
While having clear goals and processes helps teams stay aligned, adaptability is just as important. Over time, I’ve learned that flexibility—allowing room for iteration, exploration, and different ways of working—often leads to the best outcomes.

Final Thoughts
I don’t see leadership as a title or an achievement—it’s an ongoing process of learning, adapting, and supporting others. It’s about creating an environment where people feel valued, challenged, and encouraged to grow. More than anything, it’s something we build together, learning from each other along the way.